Archive | October 2013

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How the cherry on the cake can impact your reputation as a Software Company?

While being a software company, we know how fast can spread an information through social media and turnover of employees, refer to our previous blogs on the subject. The veracity of the information doesn’t influence the speed of diffusion, or if it does, it is the bigger, the better. In our competitive environment, reputation is […]

Training Impact on support costs in software companies

In your company, nowadays the business requires update or create software(s). Moreover, the business expects the support (internal or external) to help them. And that is a cost that most companies usually do not take into account: it is part of their IT department or to the vendor’s package. Once the changes have been implemented, […]

How to simply improve your repeat business rate?

Software vendors usually provide solution to companies that are seeking the most appropriate systems for their staff and assets. One of the challenges, you as vendors, are facing is to find efficient technologies for your clients’ requirements. However, if your efforts are mainly focused on building a technical solution, without also providing simple and easy […]