Business

How the cherry on the cake can impact your reputation as a Software Company?

While being a software company, we know how fast can spread an information through social media and turnover of employees, refer to our previous blogs on the subject. The veracity of the information doesn’t influence the speed of diffusion, or if it does, it is the bigger, the better. In our competitive environment, reputation is […]

Training Impact on support costs in software companies

In your company, nowadays the business requires update or create software(s). Moreover, the business expects the support (internal or external) to help them. And that is a cost that most companies usually do not take into account: it is part of their IT department or to the vendor’s package. Once the changes have been implemented, […]

How to simply improve your repeat business rate?

Software vendors usually provide solution to companies that are seeking the most appropriate systems for their staff and assets. One of the challenges, you as vendors, are facing is to find efficient technologies for your clients’ requirements. However, if your efforts are mainly focused on building a technical solution, without also providing simple and easy […]

Off the shelf versus customised methodology.

Often when positioning a Transfer of Knowledge project, people asked me, ‘What kind of methodology do you apply?’ At times they also ask if I follow the “Insert Name Here” methodology. I am always quite overwhelmed by the number of business process methodologies that exist, are deployed, and are even ‘certified’. And while I am all for […]

Transfer of knowledge: the importance of clarity.

Any transfer of knowledge project within your company should really start with a clear and simple understanding of your goals and the scope of the project – after all if you don’t know where you are going, you have little chance to arrive. Without a clearly thought-out and articulated plan any project has much less chance […]

Running your own Business: finding a balance between commitment and casualness

About three years ago when I started my company – Simple + Smart, I immediately invested my time in business networking, took some necessary steps – such as spending a bomb on a designer for both the website and my business cards, and invested oodles of time and energy to ‘make it work’….and so far, […]

Workflow & Process: Assuming basic knowledge

Lately we have been working with a new client in a completely new field for us: maritime engineering. The project scope is to create a mobile interactive tool that engineers can access via an iPad wherever they are working remotely on ships, or in the shipyards. The tool is a simple workflow that provides them with […]