Tag Archive | Simple

Training Impact on support costs in software companies

In your company, nowadays the business requires update or create software(s). Moreover, the business expects the support (internal or external) to help them. And that is a cost that most companies usually do not take into account: it is part of their IT department or to the vendor’s package. Once the changes have been implemented, […]

Transfer of knowledge: internet versus intranet

Last week I was in a business networking event presenting to a keen listener what Simple + Smart does. The listener asked a fairly typical question: ’Why do I need my company to have a Transfer of Knowledge plan, since everyone in my organisation just looks for any required information on the web?’ Of course, […]

Transfer of knowledge: a practical case

Often when telling people that Simple + Smart are the experts in Transfer of Knowledge, I get the question: ‘what does Transfer of Knowledge actually mean?’. Theoretically, Transfer of Knowledge refers to the concept of ensuring that your valuable intellectual property doesn’t walk out the door when your staff do, and that all of your […]

Running your own Business: finding a balance between commitment and casualness

About three years ago when I started my company – Simple + Smart, I immediately invested my time in business networking, took some necessary steps – such as spending a bomb on a designer for both the website and my business cards, and invested oodles of time and energy to ‘make it work’….and so far, […]

Workflow & Process: Assuming basic knowledge

Lately we have been working with a new client in a completely new field for us: maritime engineering. The project scope is to create a mobile interactive tool that engineers can access via an iPad wherever they are working remotely on ships, or in the shipyards. The tool is a simple workflow that provides them with […]

Business networking: a matter of planting the seeds to let a tree grow

These days an essential part of business is to participate regularly in business networking sessions. With the left pocket of my jacket full of business cards, and a positive attitude, I enter sessions with the clear objective to plant some seeds. The seeds come in different forms, the obvious promotional ones -to tell people what my […]

Is lack of accuracy in your documentation damaging your brand?

We have recently come across a project where the review of internal documentation is getting pushed back time and again. This review is most likely to generate some corrections and updates that would impact their web site. The delay in the review is unfortunately a common occurrence and hence prompted this week’s blog topic: that […]